Privacy & data use

Your information, used responsibly.

When you send a travel request, we use the details you provide to respond, confirm key scheduling information, and coordinate pickup expectations. We keep the process focused on helping you.

What we collect
  • Contact details (name, email, and phone)
  • Trip request details (date, group size, pickup notes)
  • Optional preferences (accessibility notes and communication preferences)
How we use it
  • To reply to your inquiry and share confirmation-style updates
  • To coordinate service details such as pickup timing and meeting instructions
  • To support requests if changes are needed
Email updates

You can opt in to receive updates related to your inquiry. We don’t use your details for unrelated purposes.

Service coordination

We share only what’s needed to coordinate the pickup and transfer details for your group request.

Questions & requests

If you have privacy questions or want help with your request details, reach out to our support team.

Contact support
Clear and simple

This notice is designed to be easy to read. If you’d like a specific explanation about how your inquiry information is handled, message support with the details you submitted and we’ll guide you.